How can I keep track of the number of calls I received in a given month?
You can view your call statistics by visiting your portal and clicking the “Usage” tab. You can consult the reports for all your numbers or for one number in particular.
You can view your call statistics by visiting your portal and clicking the “Usage” tab. You can consult the reports for all your numbers or for one number in particular.
When receiving a call from your Ubigo service, the call ID number can be the number you will have obtained. By entering that number in your mobile, you will be able to recognize the caller ID.
Unfortunately not! A message that has been deleted cannot be retrieved.
Not for now, but this type of number will be available shortly.
There are two options possible. The system can simply forward the call to your number where the message will be taken if there is no answer, or the system can take the message for you and send it to you by email.
Absolutely! Your new provider should be able to arrange the transfer. Please note, however, that international numbers are much more difficult to transfer than numbers of Canada and United States.
Yes! Ubigo offers toll-free numbers for clients in North America for now, but the service will be available in many countries in the near future. Go to the section “Add a number” to see the list of available numbers.
Absolutely! You can forward calls received on a number you obtained with us to any type of phone number, and that is, anywhere in the world. The call forwarding feature also supports phone extensions, so it is possible to indicate the destination number’s extension.
Of course! And we encourage you to use our service as you see fit!
Yes. There is no limit for the number of simultaneous calls you can receive on your number. You can thus switch from one call to another if you have the call waiting feature on your destination phone.